Legal
Privacy Policy
How noongil collects, uses, shares, retains, exports, and deletes personal and consumer health data.
Noongil Privacy Policy
Last Updated: March 10, 2026 Effective Date: March 10, 2026
1. Introduction
Noongil ("we," "us," or "our") provides a voice-first wellness companion application ("the App") designed to help you journal your daily experiences, track wellness routines, set medication reminders, and share summaries with family members or caregivers. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use the App.
Noongil is a general wellness product. It is not a medical device and has not been evaluated or cleared by the U.S. Food and Drug Administration. The App does not diagnose, treat, cure, mitigate, or prevent any disease or condition.
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
2. Information We Collect
2.1 Information You Provide Directly
| Data Type | Examples | Purpose |
|---|---|---|
| Account information | Name, email address (via Sign in with Apple) | Authentication, account management |
| Daily check-in responses | Mood descriptions, sleep quality, activity descriptions, concerns | Wellness journaling, personal trend tracking |
| Medication and reminder information | Medication names, dosages, schedules, adherence logs | Reminder scheduling, routine tracking |
| Caregiver relationships | Invite codes, caregiver names | Sharing wellness summaries with people you designate |
| Custom reminders | Reminder titles, schedules | Personalized reminder notifications |
| Preferences | Language, voice settings, companion name | Personalizing your experience |
2.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Voice audio | Microphone input during conversations | Real-time transcription and AI conversation (see Section 4 for details) |
| Camera images | Photos from your device camera or connected glasses, when you choose to share them | Contextual AI responses during conversation |
| Usage data | Check-in frequency, session duration, feature usage | App improvement, wellness pattern tracking |
| Device identifiers | Firebase User ID, push notification tokens | Authentication, delivering notifications |
2.3 Information Generated by the App
| Data Type | Examples | Purpose |
|---|---|---|
| Conversation transcripts | Text records of your conversations with the companion | Reviewing past conversations, generating summaries |
| AI-generated summaries | Wellness summaries from your check-ins | Providing wellness insights from your self-reported data |
| Wellness patterns | Observations about your self-reported routines and experiences | Showing trends over time |
| Episodic and semantic memories | Key moments and recurring themes from your conversations | Continuity across conversations |
3. How We Use Your Information
We use your information for the following purposes:
- Providing the App's features: Conversational wellness check-ins, medication reminders, wellness summaries, caregiver sharing
- AI-powered conversation: Processing your voice input and generating conversational responses using artificial intelligence (see Section 5)
- Wellness pattern observation: Identifying self-reported patterns and trends in your daily experiences
- Caregiver alerts: Sending notifications to designated caregivers when you choose to share information (see Section 7)
- Push notifications: Delivering check-in reminders and medication reminders
- App improvement: Understanding how features are used to improve the App
- Security and abuse prevention: Protecting your account and preventing misuse
We do not use your information for:
- Advertising or marketing by third parties
- Selling your personal information to any party
- Training AI models (see Section 5.3)
4. Voice Data and Biometric Information
4.1 How Voice Data Is Processed
The App offers multiple conversation modes:
- Local mode: Your voice is processed entirely on your device using on-device speech recognition. Voice audio never leaves your device in this mode.
- Live modes: Your voice audio is streamed in real time to a cloud-based AI service for conversation processing. Noongil does not retain voice recordings on its own servers. The provider may process audio transiently to deliver the live session.
In all modes, only text transcripts of your conversations are retained. Noongil does not intentionally store voice recordings.
4.2 Biometric Information Notice
If applicable law classifies voice audio as biometric data, we provide the following disclosures:
- What we collect: Voice audio during live conversation sessions
- Purpose: Real-time transcription and AI-powered conversational responses for wellness journaling
- Who receives it: Voice audio is transmitted to a cloud AI service provider for real-time processing during live conversation sessions only
- Retention: Noongil does not retain voice recordings. Voice audio is processed in real time for live conversation features. Text transcripts are retained until you request deletion.
- Destruction: When voice audio is processed in live modes, Noongil's intended handling is transient processing for the active session only. Transcripts are permanently deleted upon your request or account deletion.
We will not sell, lease, trade, or otherwise profit from your biometric data. We will not disclose your biometric data to any third party except as described above or as required by law.
Your consent is required before any voice streaming to cloud services. You will be asked to provide consent within the App before live voice features are enabled. You may withdraw consent at any time by switching to local (on-device) conversation mode in the App settings.
5. Artificial Intelligence
5.1 How AI Is Used
The App uses artificial intelligence to:
- Engage in natural conversation during wellness check-ins
- Generate summaries of your self-reported experiences
- Identify patterns in your self-reported data over time
- Respond to your questions about your wellness journal
5.2 Limitations
AI responses are generated based on patterns in your self-reported information and general wellness knowledge. They are not reviewed by a healthcare professional. AI may produce inaccurate, incomplete, or inappropriate responses. You should not rely on AI-generated content as a substitute for professional care.
The App's AI companion is not a human. It is an artificial intelligence system. It is not a therapist, counselor, medical professional, or licensed healthcare provider.
5.3 AI Data Processing
Your conversation data may be processed by a cloud AI service provider in supported live conversation modes.
- Your data is processed to provide the App's features to you
- Data processing is subject to Google's cloud and data processing terms
6. How We Share Your Information
6.1 Service Providers
We share your information with the following categories of service providers to operate the App:
| Category | Data Shared | Purpose |
|---|---|---|
| Cloud infrastructure and storage providers | Account data, check-in data, summaries, medications, and related product data | Primary storage, synchronization, and application operations |
| AI and speech processing providers | Conversation text and voice audio in supported live conversation modes | Conversational responses, summaries, and related voice features |
| Data analysis and product infrastructure providers | Wellness patterns, technical usage signals, and related product data | Pattern analysis, reliability, and performance monitoring |
| Alert delivery providers | Alert metadata and notification routing data | Delivering reminders and caregiver notifications |
Each service provider is contractually bound to use your data only as directed by us and to maintain appropriate security measures.
6.2 Caregiver Sharing
If you choose to link a caregiver, certain wellness summaries and alert notifications may be shared with that person. You control this relationship and can revoke caregiver access at any time. Caregiver alerts contain general notifications only — specific health details are not included in push notification text visible on lock screens.
6.3 Other Disclosures
We may disclose your information:
- When required by law, regulation, legal process, or governmental request
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with prior notice to you)
6.4 We Do Not Sell Your Information
We do not sell or share your personal information for cross-context behavioral advertising. We do not share your information with advertisers or data brokers.
7. Caregiver Data Sharing
The App allows you to invite a trusted person (a "caregiver") to receive wellness-related notifications about you.
- What is shared: General wellness alerts and summaries that you authorize
- Consent: You must explicitly authorize caregiver access. Sharing requires your active, informed consent.
- Revocation: You can remove a caregiver at any time. Revocation takes effect immediately.
- Caregiver obligations: Caregivers agree to usage terms before accessing any shared information.
Caregiver sharing is separate from your general consent to use the App. You can use the App without ever linking a caregiver.
8. Data Retention and Deletion
8.1 Retention
| Data Type | Retention Period |
|---|---|
| Account information | Until you delete your account |
| Check-in data and transcripts | 1 year from creation, then automatically deleted |
| Medication information (active) | Until deactivation + 1 year, then automatically deleted |
| Medication adherence logs | 1 year from recording, then automatically deleted |
| Conversation memories | 1 year from creation, then automatically deleted |
| Check-in sessions | 90 days, then automatically deleted |
| Caregiver relationships | Until revoked + 90 days, then automatically deleted |
| Invite codes | 30 days, then automatically deleted |
| Wellness graph data | 2 years, then automatically deleted |
| Voice audio | Not retained — processed in real time and discarded |
| Camera images | Not retained — processed in real time and discarded |
| Push notification tokens | Until you delete your account or revoke notifications |
| Anonymized usage metrics | 30 days (monitoring provider default) |
8.2 Deletion
You can delete your account and all associated data at any time through the App settings ("Delete Account"). Upon deletion:
- All your data stored in our cloud database is permanently deleted
- All your data in our graph database is permanently deleted
- Your authentication account is permanently deleted
- Local data on your device is cleared
We process deletion requests within 30 days. Some anonymized, aggregated data that cannot be linked back to you may be retained for analytics purposes.
9. Data Security
We use industry-standard security measures to protect your information, including:
- Encrypted data transmission (TLS/SSL)
- Encrypted data storage
- Authentication-based access controls
- Audit logging of data access
- Rate limiting to prevent abuse
No system is perfectly secure. While we take reasonable measures to protect your data, we cannot guarantee absolute security.
10. Your Privacy Rights
Regardless of where you live, we provide the following rights to all App users:
Right to Access
You can request a copy of all personal information we hold about you. Use the "Export My Data" feature in the App settings, or contact us at the address below.
Right to Delete
You can request deletion of your personal information. Use the "Delete Account" feature in the App settings, or contact us. We will process your request within 45 days.
Right to Correct
You can request correction of inaccurate personal information by contacting us.
Right to Withdraw Consent
You can withdraw consent for specific data processing activities:
- Voice streaming consent: Switch to local mode in App settings
- Caregiver sharing consent: Remove the caregiver in App settings
- All consents: Delete your account
Withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
California Residents (CCPA/CPRA)
In addition to the rights above, California residents have the right to:
- Opt out of the sale or sharing of personal information — we do not sell or share your information, so there is nothing to opt out of
- Limit the use of sensitive personal information — contact us to exercise this right
- Request information about our data practices
Do Not Sell or Share My Personal Information
We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is necessary.
Limit the Use of My Sensitive Personal Information
We use sensitive personal information (health data, biometric data) only to provide the App's core features as described in this policy. To request further limitations, contact us at the address below.
11. Children's Privacy
The App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately and we will delete it.
12. Cross-Border Data Transfers
Your information is processed and stored in the United States on servers operated by our cloud infrastructure provider. If you are located outside the United States, your information will be transferred to and processed in the United States.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by other appropriate means before the changes take effect. Your continued use of the App after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Noongil Email: info@duran.ai